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Penn East FCU is committed to making available financial products
and services that will enable you to meet your financial needs and reach your
financial goals. Protecting personal information and using it in a manner consistent
with your expectations is a high priority for everyone associated with our credit
union. As a member of Penn East FCU, you also have a responsibility to safeguard
your financial information. To ensure that you can rely upon the quality of products
and services we make available, Penn East FCU stands behind the following privacy
policy:
- We will collect only the personal information that is necessary to conduct
business. That means just what is necessary to provide financial products and
services - no more.
- We will protect your personal information. Our credit union will maintain
strong security controls to ensure that member information in our files and computers
is protected. Where appropriate, we will use security coding techniques to protect
against unauthorized access to personal records , ensure accuracy and integrity
of communications and transactions and protect member confidentiality.
- You will always have access to your information. As a member of the credit
union, you will always have the opportunity to review your information and make
necessary changes to ensure than our records are complete and accurate.
- We will only share information when absolutely necessary. We will only share
information to administer the products and services we provide, when required
to do so by the government, or when we partner with other businesses to offer
a broader array of products and services.
- We will only partner with businesses that follow strict confidentiality requirements.
The businesses we select will offer products designed to enhance our members'
economic well being. Under no circumstances will we authorize these firms to charge
your account with out your express consent, and we will not sell member information
to telemarketing firms.
- We will offer you a choice in how your information is used. Any member of
our credit union may elect to keep their information for being shared with our
business partners.
- We will inform you on how to exercise your choice, and we will take all reasonable
steps to make sure your requests are followed. At least once a year we will remind
all members of your right to choose.
In summary, we respect your right to confidentiality and take every possible
measure to ensure your personal information is secure. If you ever have any questions
or concerns about the integrity of your account information, please do not hesitate
to call us or come in to talk to our staff.
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