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MARS - Member Audio Response System

MARS is the quick and convenient way to access your accounts. Simply use any touch tone phone to conduct account inquiries and financial transactions when it's convenient for you. Call MARS to verify account balances and checks cleared, to withdraw money and transfer funds, plus much more. You can call MARS 24 hours a day, 7 days a week! Local: 343-6277, Toll Free: 800-341-6277

Recent updates have been made to your credit union MARS system. Please follow
the prompts below for quick and convenient access of your account information.

  * Suffix Transaction codes remain the same.
* When entering a 2-digit suffix code do not hit "#" afterwards.
  Options: Press "*" to return to a previous menu
Press "**" to repeat the current menu
Press "8" to return to the main menu
Press "9" at any time to exit MARS
 
Step 1: Login to MARS
Press "1" to enter your account number (followed by "#") and pin (followed by "#").
Please wait until your account information is requested.
Press "2" if you are a first time user of MARS and need to sign up.
 
Step 2: Main Menu
Press "1" for Account Information (Balance, History) – refer to Step 3.1
Press "2" for Account Transfers – refer to Step 3.2
Press "3" for Payments – refer to Step 3.3
Press "4" for Account Balances and Tax Information – refer to Step 3.4
Press "5" for Check Withdrawals – refer to Step 3.5
Press "6" for all other Transactions – refer to Step 3.6
           
  Step 3.1: Obtaining Account Information (Balance, History
  Press "1" for Share Drafts (Checking)
Enter your Suffix Transaction Code
If you do not know your transaction code, press "#" for a list of Suffix Transactions
      At this time, you will be given your account information.
For additional information:
        Press "1" for last 5 transactions
For next 5 transactions Press "#"
To return to Share Drafts Press "1"
        Press "2" for Cleared Draft (Checks) menu
        Press "3" for all other transactions
  Press "2" for Shares (Savings)
Enter your Suffix Transaction Code
If you do not know your transaction code, press "#" for a list of Suffix Transactions
      At this time, you will be given your account information.
For additional information:
        Press "1" for last 5 transactions
For next 5 transactions Press "#"
To return to Shares Press "1"
        Press "2" for all other transactions
        If you do not know your transaction code, press "#" for a list of Suffix Transactions
  Press "3" for Loans
        Press "1" for Personal Loans
If you do not know your transaction code, press "#" for a list of Suffix Transactions
        Press "2" for Line of Credit or Home Equity
If you do not know your transaction code, press "#" for a list of Suffix Transactions
        Press "3" for Mortgage Loans
If you do not know your transaction code, press "#" for a list of Suffix Transactions
  Press "4" for Certificates
Enter your Suffix Transaction Code
If you do not know your transaction code, press "#" for a list of Suffix Transactions
      At this time, you will be given your account information.
For additional information:
        Press "1" for last 5 transactions
        Press "8" to return to the main menu
  Press "5"

for IRA's
Enter your Suffix Transaction Code
If you do not know your transaction code, press "#" for a list of Suffix Transactions

      At this time, you will be given your account information.
For additional information:
        Press "1" for last 5 transactions
For next 5 transactions Press "#"
To return to IRA's Press "1"
        Press "2" for last 5 contributions
For next 5 contributions Press "#"
To return to IRA's Press "1"
        Press "3" for last 5 distributions
For next 5 distributions Press "#"
To return to IRA's Press "1"
        Press "4" for all other transactions
        If you do not know your transaction code, press "#" for a list of Suffix Transactions
           
  Step 3.2: Account Transfers
    Press "1" for Share (Savings) to Share Draft (Checking)
    Press "2" for Share (Savings) to Share (Savings)
    Press "3" for Share Draft (Checking) to Share (Savings)
    Press "5" to transfer to another members account
    Press "6" for advances
           
  Step 3.3: Payments
    Press "1" for Loan Payment
    Press "2" for Payoff Amounts
           
  Step 3.4: Obtaining Account Balances and Tax Information
    Press "1" for all Share Balances
    Press "2" for all Loan Balances
    Press "4" for Tax Information on Shares
    Press "5" for Tax Information on Loans
           
  Step 3.5: Check Withdrawals
    Press "1" for withdraw from Share Draft (Checking)
    Press "2" for withdraw from Share (Savings)
    Press "3" for withdraw from Line of Credit
           
  Step 3.6: all other Transactions
    Press "1" to change your password
    Press "2" to report lost or stolen card
    Press "3" to activate an ATM or Debit Card
    Press "4" to refill a check order
    Press "5" for all other transactions
           
           









 

 
     


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